Tuesday 30 May 2017

Unable to send or receive email in Apple iphone




● Setting up

● Check connection

● Resolve multiple device lock-out

● Check SMTP settings

● Set up account directly on iPad

● Restart iPad


Setting up

Before you can use your email account on iPad - you need to add your account to Mail.
1.    Tap Mail
2.    Select your account type. Tap Other if your account is not listed.
3.    Enter your account information and tap Save. Mail configures most email accounts automatically. Otherwise, you will be prompted for any additional settings.
4.    Once your account information is saved - you can start sending and receiving email.
You can configure additional accounts by tapping Settings > Mail, Contacts, Calendars > Add Account
If you experience any difficulty in sending and receiving email - continue to the next step in the assistant.



Check your connection by using Safari to open a web page. If you are connecting with Wi-Fi, note that many public Wi-Fi networks require users to sign in to use the service.

To turn off Wi-Fi, tap Settings > Wi-Fi.

If you are still unable to connect to the internet, this troubleshooting assistant can help.

Resolve multiple device lock-out

Using two or more devices to access the same email account sometimes creates a lock-out issue that is easily solved.

Some steps you can take to prevent this from occurring are not leaving your computer's mail application open, and increasing the interval to fetch mail on your computer and iPad. To change this setting on iPad go to Settings > Mail, Contacts, Calendars > Fetch New Data.

Check SMTP settings


Set up account directly on iPad


Mail settings may vary between computers and mobile devices. If you've synced your email account using iTunes, setting it up directly on your iPad will help ensure you have the correct settings in place.

Tap Settings > Mail, Contacts, Calendars, and then tap your email provider.

If you already have an account on your iPad, tap Add Account, then tap your email provider.

When you enter your email address, iPad will look up your service provider's settings for you. If iPad can't find your service provider's settings, can help you obtain the necessary account settings from your provider.

Restart iPad


To restart iPad, first turn iPad off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPad will turn off after a few moments.

Next, turn iPad on by pressing and holding the Sleep/Wake button until the Apple logo appears.



Call Apple Support: +1-855-517-2433 (Toll Free)

No comments:

Post a Comment

7 Essential Apps for Grade School Students

In grade school, kids might not quite be ready to own a tablet or smartphone, but that doesn’t mean they can’t get something out of using...