● Setting
up
● Check
connection
● Resolve
multiple
device
lock
-out
● Check
SMTP
settings
● Set
up
account
directly
on
iPad
● Restart
iPad
Setting up
Before you can use your email account on iPad - you need
to add your account to Mail.
1. Tap
Mail
2. Select
your account type. Tap Other if your account is not listed.
3. Enter
your account information and tap Save. Mail configures most email accounts
automatically. Otherwise, you will be prompted for any additional settings.
4. Once
your account information is saved - you can start sending and receiving email.
You can configure additional accounts by tapping
Settings > Mail, Contacts, Calendars > Add Account
If you experience any difficulty in sending and
receiving email - continue to the next step in the assistant.
Check your connection by using Safari to open a web page. If you are connecting with Wi-Fi, note that many public Wi-Fi networks require users to sign in to use the service.
To turn off Wi-Fi, tap Settings > Wi-Fi.
If you are still unable to connect to the internet, this
troubleshooting
assistant can help.
Resolve
multiple
device
lock-out
Using two or more devices to access the same email account sometimes creates a lock-out issue that is easily solved.
Some steps you can take to prevent this from occurring are not leaving your computer's mail application open, and increasing the interval to fetch mail on your computer and iPad. To change this setting on iPad go to Settings > Mail, Contacts, Calendars > Fetch New Data.
Check
SMTP
settings
Mail settings may vary between computers and mobile devices. If you've synced your email account using iTunes, setting it up directly on your iPad will help ensure you have the correct settings in place.
Tap Settings > Mail, Contacts, Calendars, and then tap your email provider.
If you already have an account on your iPad, tap Add Account, then tap your email provider.
When you enter your email address, iPad will look up your service provider's settings for you. If iPad can't find your service provider's settings, can help you obtain the necessary account settings from your provider.
Restart
iPad
To restart iPad, first turn iPad off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPad will turn off after a few moments.
Next, turn iPad on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Call Apple Support: +1-855-517-2433 (Toll Free)