Issues updating or restoring iPhone

Issues updating or restoring iPhone 3Gs,4G,4Gs,5G

Are you unable to update or restore your iPhone? This troubleshooting assistant can help.

Verify requirements

Make sure your computer has the following:

• USB 2.0 port
• The latest version of iTunes
• Access to a Wi-Fi network

and one of the following operating systems:

• Mac OS X version 10.5.8 or later
• Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later

Check USB connections

When updating or restoring, connect iPhone to a USB port that is built into the computer instead of the keyboard or an external USB hub.

• Remove all USB devices other than your mouse, keyboard, and iPhone.
• Use the Dock Connector to USB cable that came with iPhone
• If your computer has USB ports on the front and back, use a USB port in the back.

Restart your computer

If you wish to return to this assistant after restarting your computer.
Disconnect your iPhone. Restart your computer, then reconnect iPhone

If You still failed to update or Restore iPhone call 1-855-517-2433 for further help